Course Curriculum

    1. Course Overview, Manual Introduction, and Key Concept

    1. Chapter 1 Overview

    2. LLC or No LLC

    3. Accounting Codes & Chart of Accounts

    4. Vendor Management

    5. Human Resources

    6. Staff Leadership (No, Not Management)

    7. Draft a Vendors Policies Document

    8. Begin a Vendor Contact List

    9. Book your 1-on-1 to review Chapter 1

    1. Chapter 2 Overview

    2. Profiles

    3. Profile Examples Video

    4. Policy Documents

    5. Checklists & Task Sheets

    6. Checklist & Task Sheet Samples Video

    7. After-Action & Incident Reports

    8. How-To Documents

    9. How-To Documents Samples Video

    10. Site Plans

    11. Site Plans Guide Video

    12. Create a Housekeeping Task Sheet

    13. Create a Principal Profile

    14. Household Manual Index, Manual Template Inventory, and Manual Template Download

    15. Book your 1-on-1 session to review Chapter 2

    1. Chapter 3 Overview

    2. Administrative

    3. Family, Pet, and Guest Care

    4. Safety & Security

    5. Template Walkthrough

    6. Create a Guest Profile

    7. Fill Out 50% or more of the 0-Administration Discovery document

    8. Book your 1-on-1 session to review Chapter 3

    1. Chapter 4 Overview

    2. Housekeeping & Laundry

    3. Household Mechanicals & Technology

    4. Food & Beverage

    5. Template Walkthrough

    6. Fill Out 50% or more of the 0 - Housekeeping Discovery document

    7. Fill Out 50% or more of the 0 - Food & Beverage Discovery document

    8. Book your 1-on-1 session to review Chapter 4

    1. Chapter 5 Overview

    2. Property & Grounds

    3. Fleet Management

    4. Events & Entertainment

    5. Template Walkthrough

    6. Create a Vehicle Profile

    7. Create Three HVAC System Inspection Checklist Tempaltes

    8. Create a Arrival & Departure for a staff member of your choice

    9. Book your 1-on-1 session to review Chapter 5

About This Course

  • $1,899.00
  • 55 lessons
  • 5 hours of video content

Additionally Includes

  • The Keys To Success When Working In or Managing a Private Home

    $125 value

    The Keys Class is where we discuss the soft skills needed to balance friendly and professional behavior and when to draw boundaries and define priorities.

  • Six 1-on-1 Sessions with Peter

    $1350 value

    You will have six 1-on-1 sessions with Peter to discuss your assignments and review any questions you have about the preceding chapter.

  • Over 250 Template & Resource Documents

    Invaluable

    You will receive over 250 templates and resource documents in Word, Excel, and PDF format. Delivered upon completion of Chapter 2.

Build A Manual | Set Up A System | Create Continuity

Have tangible examples to demonstrate your capabilities!

Frequently Asked Questions

  • Is this course designed for the beginner or the seasoned professional?

    While the original idea behind the course was to help those coming into the industry to find their way and guide them through the gauntlet that is our industry, it has developed over time to include material that is applicable to any position, in any home or estate, at any level of your career. We have had many seasoned professionals that have walked away from class very happy with the content. If you are not sure if the content is for you, we encourage you to call and discuss it. If we do not feel like you will find any value in the course, we will point you in the direction of education better suited to your current career needs. We promise there is no hard-sale, we want you to be happy and comfortable with your decision. If you are still uncertain if this course is right for you, contact Peter to schedule a time to discuss your needs and ask any questions you may have.

  • Are there any additional class cost?

    Estate Management Solutions has no additional costs, but we highly recommend a paid Trello account to fully utilize the features covered in class. While you can follow along with a free account, you may find yourself upgrading by the end! Setting up the manual system comes with estimated annual costs, including Trello ($120/year), Cronofy Power-Up ($23.99/year), Gmail by Carbox Power-Up ($48/year per email), Amazing Fields Power-Up ($50/year), and Google Workspace ($144/year per email, with full functionality on the free version). Additional Power-Ups used in the course are free. The total estimated annual cost is $385.99 for one person, $312 per full-access account, and $144 per limited-access employee. Still unsure if this course is right for you? Contact Peter to discuss your needs and get your questions answered!

  • Is there anything else I need to know before attending class?

    As you progress in your career in Private Service and want to advance into management roles, a strong understanding of commonly used technology will be a critical need. A Household and/or Estate Manager will need comprehensive knowledge of programs such as Google Workspace, Office365, Trello, Asana, Notion, or other project management software. If you are still uncertain if this course is right for you, contact Peter to schedule a time to discuss your needs and ask any questions you may have.

  • Is there a certificate included?

    Yes, we offer a certificate of completion that will be emailed to you after completing the course. Most US agencies are aware of our course and we welcome a call from any agency or principal to verify attendance and content. If you are still uncertain if this course is right for you, contact Peter to schedule a time to discuss your needs and ask any questions you may have.

  • What time is class?

    Class times are from 10 am to 6 pm, Central Standard Time. If you are still uncertain if this course is right for you, contact Peter to schedule a time to discuss your needs and ask any questions you may have.

  • What is the cost of the course?

    The Essentials of Household & Estate Management is $1899 and includes the online self-paced Keys to Success class, the two-day live Essentials course on Zoom, and over 100 templates and resource documents that aid and guide in the collection of information that will be the household manual. If you are still uncertain if this course is right for you, contact Peter to schedule a time to discuss your needs and ask any questions you may have.

  • Do you offer a refund?

    Within limits, Yes. After registering you will receive an email confirmation with your login instructions for the Keys Class. A partial refund is offered if you request a refund prior to beginning the Keys Class; we will refund your class fee minus a $50 administrative fee. A partial refund is offered if you request a refund after beginning the Keys Class; we will refund your class fee minus the cost of the Keys Class, plus an administrative fee of $50 (totaling $169.) No refund is offered if you request a refund after finishing the Keys Class. We will gladly keep your registration fee as a credit for use with future courses. If you are still uncertain if this course is right for you, contact Peter to schedule a time to discuss your needs and ask any questions you may have.

  • What if I have more questions?

    We encourage you to reach out and discuss our course to ensure it’s the right fit for YOU. If we believe it’s not what you need, we’ll gladly point you to the right resources. While we’re passionate and confident in our material, we promise no pressure sales, no false promises, and no gimmicks—just honest guidance and real value. We don’t guarantee job placement, but we do guarantee a weekend packed with invaluable knowledge and ongoing support to help you succeed. Still unsure? Contact Peter to discuss your goals and get your questions answered! We do not believe in pressure sales. The decision will be yours alone. We will not make false promises. We will not be upset if you choose not to attend. We will not lure students in with fake job postings. We do not guarantee placement. We DO promise you an enjoyable weekend filled with more information than you can commit to memory and support afterward to ensure you are cultivating your success. If you are still uncertain if this course is right for you, contact Peter to schedule a time to discuss your needs and ask any questions you may have.

  • Do I get a household manual with the course?

    No. Every household manual is different. Every home you go into will have different needs and systems, and every manual you write will begin with a solid foundation; we give you this foundation. It will be your responsibility to draft a manual for the residence you are in, or if under-employed, a fake manual based on your imagination and previous experience. We don't try to fit a square peg in a round hole; we give the tools to carve the peg into the right shape. If you are still uncertain if this course is right for you, contact Peter to schedule a time to discuss your needs and ask any questions you may have.